Frequently Asked Questions

How To Register for a Course

Click on the image of the course.  You will be taken to a page that has a short and a detailed description of the course.  Click the button ADD TO CART, then VIEW CART, then PROCEED TO CART.  Complete your Contact and Payment Information on this page.  Then click PLACE ORDER.  You will receive an email from me with how to access the program that you purchased.

Happy Meditating!

Deb Smith

How to join a call

Once you have registered on the Checkout Page and payment has been received either by Paypal or by E-transfer you will receive an email giving you the link to the course that you have purchased.  Simply click on the link to Zoom.  

First time joining a Zoom Meeting

Zoom offers 24/7 support.  Call 1 888 799 9666 if you are having any problems connecting.

You will be prompted by Zoom to RUN their program.  I have done this on my own computer. The first time it takes a few minutes to install.  You will be asked to enter your name and JOIN the call.  When you click JOIN your computer’s camera will activate.  You will be asked whether you wish to join by Phone(see below) or by Computer.  If you wish you can adjust the Settings for your Zoom call by clicking TEST COMPUTER AUDIO.  Here you can test your microphone and speaker volume.  You may also wish to click on RECORDING (if you plan to record the call) and choose where you would like your recording to be saved on your computer.  When you move your cursor arrow to the bottom of your activated camera screen you will see options.  If you wish to stop your video camera click STOP VIDEO.  This is also where you can start your recording.  

If you like you can watch how to join a Zoom meeting here:

https://www.youtube.com/watch?v=TAGiPCJNd3A&index=4&list=PLKpRxBfeD1kEM_I1lId3N_Xl77fKDzSXe

Second+ time joining a Zoom meeting –  Your camera will start automatically with only a few seconds of delay.  To adjust your settings (optional) click on the ^ beside the Stop Video symbol.

Sample Email

Thank you!  Your course will begin at 7:00pm on January 18, 2016.

Here’s the Zoom link >>> http:// zoom.us/j/9969661

Not at the computer?  Join us via phone:

+1 408 638 0968 (US Toll) or +1 646 558 8656 (US Toll)

Meeting ID: 996 966 1

International numbers available: https://zoom.us/zoomconference?m=R9gY5AeaYjTThdOXk2IfGHyANQ_f0GyK

Joining by Telephone

By clicking on the Flag icon, you can scroll to your Country for a Canadian access number.  THIS IS NOT TOLL FREE and there will be long distance charges.  If you are calling from a landline and you do not have an existing Long Distance plan you can dial 10 10 710 +1 + area code + phone number and you will be charged 99 cents for a 110 minute call.  See further details here:  http://www.1010710.com/instructions_en.html .  There are other similar 10 10 numbers that will save you money in long distance costs.  Search 10 10 telephone calls in Google.